Frequently Asked Questions

Things you should know...


myAgileLife is available on the following carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, Nextel, Boost, U.S. Cellular and Alltel
If you have been given a Plan Sponsor Code and are eligible for the program, there is no cost to enroll in myAgileLife. Your Plan Sponsor has covered the program fees. Once you enroll, text messaging and data rates may apply depending on your wireless carrier plan.
Standard text messaging and data rates may apply depending on your individual plan and wireless carrier. If your plan includes unlimited text messages, there should be no additional costs for using myAgileLife.

You will start receiving messages on your Healthy Start Date. The standard program includes 3 messages per day for the duration of the 6 month program. As a user you can set up to 5 personal text reminders as well.
myAgileLife is offered through employers, health plans, and health & wellness companies, which we refer to as Plan Sponsors. If you learned about our program through a Plan Sponsor, enter the Plan Sponsor Code they provided on our Home page to access the enrollment form. If you were not provided a Plan Sponsor Code and want to find out if you are eligible, send us a note at customerservice@myagilelife.com and we'll be glad to help you.      
myAgileLife is a 6-month text messaging program designed to help you master the skills you need to successfully manage your diabetes - including taking your medications as prescribed, eating healthy foods, exercising regularly, and monitoring your blood glucose levels. Our program includes a combination of regularly scheduled messages (up to 3 per day), personalized reminders (up to 5 per day), and interactive text messaging support (as much as you want!)... all geared toward putting you in control of your health. Think of us as a health coach in your pocket!